Many of our customers have recognized that the trouble-free availability of their SAP systems is a crucial success factor in their business. That is why they have chosen the KaTe SAP Basis Support to ensure that their business processes run smoothly.
KaTe SAP Basis Support ensures that your SAP system does what it is supposed to do: Work for you!
ITIL
KaTe works with the best practices collection ITIL and models with SAP Solution Manager. SAP Solution Manager fulfills all ITIL-relevant specifications that are necessary for high-quality IT service management.
Our service portfolio
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SAP Security Audit & Monitoring
The Security Audit Log (SAL) is one of the most important elements when it comes to security in your SAP landscape. With SAL critical and security relevant activities in SAP systems can be recorded and evaluated. The settings in the SAL are relevant for secure continuous operation.
KaTe takes over the setup of the monitoring system as well as the monitoring of your SAP systems.
SAP Security Monitoring by KaTe
As the responsible administrator for countless SAP systems, we at KaTe implement a SAL configuration that has proven itself as “best practice” with our major customers and the SAP Community Network (SCN), taking into account the DSAG testing guidelines in everyday SAP use.
Setting up SAP monitoring
Implementation of the Security Audit Log (SAL)
Configuration of email notifications
Documentation and briefing
ITIL stands for The IT Infrastructure Library. ITIL is a summary of “best practices” rules for professional implementation of IT service management. ITIL has established itself as an international standard in the area of IT business processes. The ITIL set of rules describes the processes, the organizational structure and the tools required for IT infrastructure. ITIL is based on the economic added value that IT operations can provide for the company. itSMF Germany e. V. has further developed and improved these standards, and at the same time operates a portal for exchanging knowledge and experience.
